Frequently Asked Questions
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Product FAQs
Are Cleaning Mama products non-toxic?
Yes. Cleaning Mama products are made with non-toxic ingredients and are designed to clean effectively without harsh chemicals, heavy synthetic fragrances, or unnecessary additives.
Are your products safe to use around kids?
Yes, our products are made with families in mind. As with any cleaning product, we recommend storing them out of reach and avoiding direct contact with eyes, mouth, or broken skin.
What makes Cleaning Mama different from other cleaning products?
Cleaning Mama was created from real cleaning experience. Our founder, Mona, is a professional cleaner and wanted products that worked well, smelled beautiful, and felt safe to use every day. Each formula is made in small batches with care, quality, and simplicity in mind.
Do Cleaning Mama's natural cleaning products actually work?
Yes. The formulas were created to be both gentle and effective. They are designed for everyday messes, surface cleaning, and the kind of upkeep that keeps a home feeling fresh and cared for.
Are the products heavily fragranced?
No. Our natural products are scented with essential oils. It is meant to make your home feel clean and calm, not overpower the room.
Do your products contain essential oils?
Yes. Cleaning Mama uses essential oils to create a natural, fresh scent.
Are Cleaning Mama products small-batch?
Yes. Our products are made in small batches in the United States so we can maintain quality, consistency and care in every bottle.
Where are Cleaning Mama products made?
Cleaning Mama products are made in the United States.
What surfaces can I use the products on?
Our products are designed for everyday home cleaning. Before using on delicate, porous or specialty surfaces, we recommend testing a small hidden area first.
Are the products biodegradable?
Yes. Cleaning Mama products are biodegradable and made with ingredients selected with people, homes and the planet in mind.
Are the bottles recyclable?
Yes. Cleaning Mama products are packaged in recyclable materials.
Do the products contain parabens, sulfates or dyes?
No. Cleaning Mama products are free of parabens, sulfates and dyes.
Purchase FAQs
Will I receive a confirmation after ordering?
Yes. After placing your order, you should receive an email confirmation with your order details.
Can I change or cancel my order after placing it?
Please contact us as soon as possible with your order number. If your order has not been processed yet, we will do our best to help.
What should I do if I entered the wrong shipping address?
Please reach out right away with your order number and the correct address. If the order has not shipped, we will do our best to update it.
What if I have a problem with my order?
Do you offer wholesale?
Cleaning Mama is open to thoughtful retail partnerships. Please contact us with information about your shop or business.
How can I contact Cleaning Mama about my order?
Please reach out with your order number.