Frequently Asked Questions

Everything you need to know about your pre-order

 
What is the Cleaning Mama Fresh Scent Range?
The Fresh Scent Range is a small-batch collection of all-purpose cleaners made with non-toxic, plant-based ingredients and pure essential oils. Each formula is designed to clean effectively while leaving your home fresh, not fragranced.
What makes the Cleaning Mama Fresh Scent Range different?
Each formula is handcrafted in small batches using non-toxic, plant-based ingredients and pure essential oils. Our products are biodegradable, free of parabens, sulfates and dyes, and packaged in recyclable materials — safe for your family and kind to the planet.
Where are Cleaning Mama products made?

All formulas are blended and bottled in the United States using ingredients responsibly sourced from regions where each plant naturally thrives.

When will my order ship?

Pre-orders will begin shipping between November 5 and November 10, 2025. You will receive a tracking number by email once your order has been dispatched.

Will I be notified when my order ships?
Absolutely. You will receive an email with your tracking details as soon as your order leaves our facility.
Can I cancel my pre-order?
Yes. You may cancel anytime before November 1, 2025 for a full refund. After that date, your order will be confirmed for fulfillment and prepared for shipping.
Is my purchase guaranteed?
Yes. Pre-ordering immediately reserves your item from our exclusive first batch, guaranteeing you receive a product from the initial release.
Can I update my payment or shipping information?
Yes. Please update your information by November 1, 2025 to ensure a smooth delivery process.