FREQUENTLY ASKED QUESTIONS
When will my order ship?
Pre-orders will begin shipping between November 5 and November 10, 2025. You will receive a tracking number by email once your order has been dispatched.
Will I be notified when my order ships?
Absolutely. You will receive an email with your tracking details as soon as your order leaves our facility.
Can I cancel my pre-order?
Yes. You may cancel anytime before November 1, 2025 for a full refund. After that date, your order will be confirmed for fulfillment and prepared for shipping.
Is my purchase guaranteed?
Yes. Pre-ordering immediately reserves your item from our exclusive first batch, guaranteeing you receive a product from the initial release.
Can I update my shipping information?
Yes. Please contact us by November 1, 2025 to ensure a smooth delivery process.